Simple + Easy Returns
If you have returned an item to us, please bare with. We have reduced our operations within our warehouse and this will cause delays with returns being processed. Please be assured that we’re working as efficiently as possible to ensure delays are as minimal as possible.
Visit the Returns Manager to request an exchange or refund. Once authorised please return your BODA in its original condition with all tags attached, to the address listed in your confirmation email.
All returns postage costs, including duty and taxes must be prepaid.
Please return items within 14 days of delivery.
For further assistance email email@example.com
Exchanges and refunds will be processed within 3 - 5 working days of receiving your order depending on stock levels.
Please note that custom-made jackets are only liable for an exchange.
SUPER COOL SH*T bespoke jackets are not eligible for refund or exchange.
Luxury Shearling Gloves - if you choose to add Engraving, the Luxury Shearling Gloves will be non-refundable/returnable due to the nature of attaching the Engraving plate to the product.
Each engraving plate is customised per order. Therefore, we are unable to offer a refund for this item.